Performance

How to build and maintain trust in your team

October 27, 2026 Hayley

This content emphasizes the critical role of trust in enhancing team performance, supported by research and personal insights. A podcast episode explores trust’s significance, detailing how it’s developed at individual, team, and organizational levels. Key trust factors include confidence in colleagues, mutual care, integrity, transparency, and reliability. High-trust leaders exhibit characteristics such as competence, consistency, and openness. Practical strategies to foster trust include self-audits for leaders, empowering team members through delegation, and promoting active listening. The overarching message is that trust must be intentionally cultivated for improved workplace dynamics and overall satisfaction.

How to support neurodivergent team members

October 20, 2026 Hayley

There’s a lot of pressure on team managers to understand and respond to the different needs of different team members. Many of the managers I

How to manage a hybrid team

October 12, 2026 Hayley

The article discusses the ongoing impact of the pandemic on work, particularly concerning hybrid working models. Many organizations have adopted hybrid work, mixing on-site and remote employees, yet challenges persist in managing relationships, communication, and collaboration within teams. Benefits of hybrid working include increased motivation and a broader talent pool, while drawbacks involve feelings of isolation and communication issues. To foster effective hybrid teams, the article highlights the importance of purposeful management, high-quality communication, performance-based evaluation over presence, and maintaining relationships. Managers are encouraged to balance team support with self-care and utilize innovative communication strategies to enhance connection and engagement.

10 powerful coaching questions effective managers use

July 16, 2026 Hayley

Recent research of over 35 million job postings indicates a shift in effective people management from a traditional, authoritative style to one focusing on coaching, collaboration, and coordination, especially in innovation-driven organizations. Many managers still struggle with the need to provide solutions, potentially leading to burnout and disempowered teams. Studies suggest that managerial coaching fosters self-awareness, behavioral change, and performance enhancement, with essential skills like asking open questions, active listening, and holding silence being critical in facilitating a productive coaching environment.

How to get comfortable with uncertainty and not knowing as a leader

June 15, 2026 Hayley

Many managers feel pressured to have all the answers, creating an exhausting culture of overreliance on them. This can hinder team self-sufficiency and drive burnout. Embracing humility and admitting uncertainty can strengthen teams, fostering innovation and problem-solving. Five practical strategies for leaders include maintaining a “Things I don’t know” notebook, encouraging team discussions about unknowns, asking meaningful questions, reversing hierarchical structures for better expertise access, and modeling openness by saying “I don’t know.” These approaches can lead to healthier, more productive work environments.

Why do we avoid feedback? 5 practical strategies to help you

May 25, 2026 Hayley

Feedback from line managers is crucial for employee engagement, as highlighted by Gallup’s 2026 report, which states that daily feedback can increase engagement threefold. Yet, nearly half of employees receive limited feedback annually, with only 26% finding it beneficial. Effective feedback should be meaningful and balanced, aiding motivation and growth. Key strategies for effective feedback include preparation, listening, and specificity. Dr. Hayley Lewis discusses these concepts in her podcast, “Manage with Confidence,” which offers insights into enhancing feedback conversations.

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