Around half my time is spent working with leaders, either individually or with teams. My job is to help them think a bit more clearly,
Tag: Communication
Five tips to help you build better relationships with your clients and customers
According to the song, ‘Money makes the world go round’ but I don’t think that’s necessarily true. Relationships are a far stronger currency, certainly in
What to do when your boss says everything is a priority
Demanding or dare I say it, unreasonable, bosses are something I come across every day through my work with middle and senior managers. When we
How to ensure your staff really understand your expectations
Unclear or misunderstood expectations can lead to a drop in performance, along with conflict between a manager and a team member. This is an issue
How to have a challenging discussion
This is one of the common issues to come up during my individual and group coaching sessions. Being able to challenge a colleague in a
How to have a difficult conversation that goes well
There’s a saying, isn’t there, that people are more afraid of public speaking than jumping out of an airplane? Or something like that. I’m pretty
