Management

10 powerful coaching questions effective managers use

July 16, 2026 Hayley

Recent research of over 35 million job postings indicates a shift in effective people management from a traditional, authoritative style to one focusing on coaching, collaboration, and coordination, especially in innovation-driven organizations. Many managers still struggle with the need to provide solutions, potentially leading to burnout and disempowered teams. Studies suggest that managerial coaching fosters self-awareness, behavioral change, and performance enhancement, with essential skills like asking open questions, active listening, and holding silence being critical in facilitating a productive coaching environment.

How to transform feedback conversations into breakthrough moments [Podcast summary]

June 8, 2026 Hayley

In episode two of Manage with Confidence, psychologist Caroline “Caz” Katz discusses the nuances of feedback. The episode emphasizes the importance of relationships in delivering effective feedback, distinguishing between low-stakes task feedback and high-stakes personal feedback, which can deeply impact self-esteem. Katz introduces the concept of ‘unthought knowns’, highlighting how subconscious knowledge affects feedback reactions. She stresses the necessity of active listening and external input for self-awareness, underscoring that personal understanding requires feedback from others to achieve alignment.

Why do we avoid feedback? 5 practical strategies to help you [podcast summary]

May 25, 2026 Hayley

Feedback from line managers is crucial for employee engagement, as highlighted by Gallup’s 2026 report, which states that daily feedback can increase engagement threefold. Yet, nearly half of employees receive limited feedback annually, with only 26% finding it beneficial. Effective feedback should be meaningful and balanced, aiding motivation and growth. Key strategies for effective feedback include preparation, listening, and specificity. Dr. Hayley Lewis discusses these concepts in her podcast, “Manage with Confidence,” which offers insights into enhancing feedback conversations.

Effective delegation: Six key steps for managers

February 9, 2026 Hayley

Many managers struggle with delegation, which hinders team development and productivity. Effective delegation, outlined in these six steps, can enhance job satisfaction and performance.

7 frameworks to help you give effective feedback (with examples)

January 12, 2026 Hayley

Giving effective feedback is crucial for people managers, as it influences team motivation and performance. Many avoid delivering feedback due to anxiety, misunderstanding employee desires for constructive input. Research shows that well-timed, empathetic feedback leads to positive outcomes, enhancing motivation and creativity. Various frameworks can guide managers in providing effective feedback.