Tag: Teams

How to be an inclusive leader

Dr. Hayley Lewis highlights key lessons from her conversation with Chartered Psychologist and inclusive leadership expert Nadia Nagamootoo on the Manage with Confidence podcast. Inclusive leadership requires recognising that people experience organisations differently, actively noticing signs of exclusion, and treating inclusion as essential to performance rather than an optional extra. Leaders should be willing to acknowledge uncertainty and involve their teams in finding solutions to challenging issues. Nadia also advocates “calling in” rather than “calling out” exclusionary behaviour, using curiosity and inquiry to encourage constructive dialogue instead of defensiveness. The episode offers practical, evidence-based strategies for managers seeking to create more inclusive, effective workplaces.

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How to build and maintain trust in your team

This content emphasizes the critical role of trust in enhancing team performance, supported by research and personal insights. A podcast episode explores trust’s significance, detailing how it’s developed at individual, team, and organizational levels. Key trust factors include confidence in colleagues, mutual care, integrity, transparency, and reliability. High-trust leaders exhibit characteristics such as competence, consistency, and openness. Practical strategies to foster trust include self-audits for leaders, empowering team members through delegation, and promoting active listening. The overarching message is that trust must be intentionally cultivated for improved workplace dynamics and overall satisfaction.

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How to manage a hybrid team

The article discusses the ongoing impact of the pandemic on work, particularly concerning hybrid working models. Many organizations have adopted hybrid work, mixing on-site and remote employees, yet challenges persist in managing relationships, communication, and collaboration within teams. Benefits of hybrid working include increased motivation and a broader talent pool, while drawbacks involve feelings of isolation and communication issues. To foster effective hybrid teams, the article highlights the importance of purposeful management, high-quality communication, performance-based evaluation over presence, and maintaining relationships. Managers are encouraged to balance team support with self-care and utilize innovative communication strategies to enhance connection and engagement.

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How to create a psychologically safe team culture

Psychological safety is often misunderstood; it’s not about unrestricted freedom of speech or creating a soft environment. Instead, it enables challenging conversations while maintaining relationships. Dr. Hayley Lewis emphasizes developing a team culture through clearly defined values, artefacts, norms, and leadership behavior. She outlines four stages of psychological safety, focusing on inclusion, the safety to learn, the freedom to contribute, and the ability to challenge ideas. Effective teams experience benefits such as improved communication, innovation, and commitment. Leaders should reflect on their influence on team culture and aim for continuous growth to foster a psychologically safe environment.

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How to have productive conflict

In episode four of the podcast “Manage with Confidence,” host Dr. Hayley Lewis interviews organizational psychologist Liane Davey, focusing on her book “The Good Fight.” The episode explores productive versus unproductive conflict, using metaphors like yoga stretching and tooth flossing to illustrate the importance of managing conflict as a habit. Key insights include techniques for de-escalation, such as understanding each person’s stakes and avoiding the pitfalls of the Devil’s Advocate approach. The discussion offers valuable coaching questions for navigating workplace challenges.

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