One of the mistakes I see some managers make, when talking about a team member’s under performance, is to make it personal. They might make
“The intention behind your actions is like a shaft behind an arrow head” – Chris Bailey, The Productivity Project One of the things that comes
In March, I was part of a BBC Radio 5Live panel to discuss ways people can overcome email overwhelm. Cal Newport was also part of
Giving feedback shouldn’t just be your responsibility, although it starts with you. One of the most common issues I help managers with is overcoming the
Many of the managers I’ve been working with during lockdown are beginning to focus on what their teams and services might look like after Covid19.
Over the past six weeks I’ve coached lots of middle and senior managers. Many of these have been ad-hoc, one-off sessions, as an organisational response