Tag: Relationships

How to be an inclusive leader

Dr. Hayley Lewis highlights key lessons from her conversation with Chartered Psychologist and inclusive leadership expert Nadia Nagamootoo on the Manage with Confidence podcast. Inclusive leadership requires recognising that people experience organisations differently, actively noticing signs of exclusion, and treating inclusion as essential to performance rather than an optional extra. Leaders should be willing to acknowledge uncertainty and involve their teams in finding solutions to challenging issues. Nadia also advocates “calling in” rather than “calling out” exclusionary behaviour, using curiosity and inquiry to encourage constructive dialogue instead of defensiveness. The episode offers practical, evidence-based strategies for managers seeking to create more inclusive, effective workplaces.

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How to build and maintain trust in your team

This content emphasizes the critical role of trust in enhancing team performance, supported by research and personal insights. A podcast episode explores trust’s significance, detailing how it’s developed at individual, team, and organizational levels. Key trust factors include confidence in colleagues, mutual care, integrity, transparency, and reliability. High-trust leaders exhibit characteristics such as competence, consistency, and openness. Practical strategies to foster trust include self-audits for leaders, empowering team members through delegation, and promoting active listening. The overarching message is that trust must be intentionally cultivated for improved workplace dynamics and overall satisfaction.

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How to manage a hybrid team

The article discusses the ongoing impact of the pandemic on work, particularly concerning hybrid working models. Many organizations have adopted hybrid work, mixing on-site and remote employees, yet challenges persist in managing relationships, communication, and collaboration within teams. Benefits of hybrid working include increased motivation and a broader talent pool, while drawbacks involve feelings of isolation and communication issues. To foster effective hybrid teams, the article highlights the importance of purposeful management, high-quality communication, performance-based evaluation over presence, and maintaining relationships. Managers are encouraged to balance team support with self-care and utilize innovative communication strategies to enhance connection and engagement.

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How to transform feedback conversations into breakthrough moments

In episode two of Manage with Confidence, psychologist Caroline “Caz” Katz discusses the nuances of feedback. The episode emphasizes the importance of relationships in delivering effective feedback, distinguishing between low-stakes task feedback and high-stakes personal feedback, which can deeply impact self-esteem. Katz introduces the concept of ‘unthought knowns’, highlighting how subconscious knowledge affects feedback reactions. She stresses the necessity of active listening and external input for self-awareness, underscoring that personal understanding requires feedback from others to achieve alignment.

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