Leadership

How to be an inclusive leader

November 10, 2026 Hayley

Dr. Hayley Lewis highlights key lessons from her conversation with Chartered Psychologist and inclusive leadership expert Nadia Nagamootoo on the Manage with Confidence podcast. Inclusive leadership requires recognising that people experience organisations differently, actively noticing signs of exclusion, and treating inclusion as essential to performance rather than an optional extra. Leaders should be willing to acknowledge uncertainty and involve their teams in finding solutions to challenging issues. Nadia also advocates “calling in” rather than “calling out” exclusionary behaviour, using curiosity and inquiry to encourage constructive dialogue instead of defensiveness. The episode offers practical, evidence-based strategies for managers seeking to create more inclusive, effective workplaces.

How to build and maintain trust in your team

October 27, 2026 Hayley

This content emphasizes the critical role of trust in enhancing team performance, supported by research and personal insights. A podcast episode explores trust’s significance, detailing how it’s developed at individual, team, and organizational levels. Key trust factors include confidence in colleagues, mutual care, integrity, transparency, and reliability. High-trust leaders exhibit characteristics such as competence, consistency, and openness. Practical strategies to foster trust include self-audits for leaders, empowering team members through delegation, and promoting active listening. The overarching message is that trust must be intentionally cultivated for improved workplace dynamics and overall satisfaction.

How to create a psychologically safe team culture

October 2, 2026 Hayley

Psychological safety is often misunderstood; it’s not about unrestricted freedom of speech or creating a soft environment. Instead, it enables challenging conversations while maintaining relationships. Dr. Hayley Lewis emphasizes developing a team culture through clearly defined values, artefacts, norms, and leadership behavior. She outlines four stages of psychological safety, focusing on inclusion, the safety to learn, the freedom to contribute, and the ability to challenge ideas. Effective teams experience benefits such as improved communication, innovation, and commitment. Leaders should reflect on their influence on team culture and aim for continuous growth to foster a psychologically safe environment.

Why and how smart leaders make time and space for deep thinking

September 20, 2026 Hayley

In coaching sessions, a recurring theme for executives is the need for dedicated thinking time outside of coaching. Coaches aim to cultivate self-coaching skills in leaders to ensure continued growth post-coaching relationship. This article explores the significance of creating space for deep, strategic thinking rather than being engulfed in busyness. It presents questions to guide leaders in establishing their best thinking times, environments, and methods, ultimately enhancing their effectiveness and impact as leaders while fostering a culture of proactive thinking.

Successful change communication

August 27, 2026 Hayley

Season one episode eight saw Rachel Miller join as my guest expert. Rachel is one of the UK’s (if not the world’s) leading experts in

How to support your team when there is lots of change

August 4, 2026 Hayley

In episode six of my podcast, organizational change expert Ann-Marie Barlow shared her insights on managing change in the digital age. Key points included the importance of embracing uncertainty as a manager and understanding the fears that drive resistance to change. Effective managers act as facilitators, guiding their teams through transitions and being mindful of their emotional responses. While Barlow typically avoids frameworks, she endorsed William Bridges’ Managing Transitions model for its clarity in navigating change.

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