What are the foundations of trust in the workplace?

Having the trust of those you work with is too important not to be intentional about building and maintaining it – CHARLES FELTMAN

At the start of the summer I read a great little book called The thin book of trust, by Charles Feltman. It’s a book that Brene Brown references in Dare to lead. It’s definitely worth purchasing whether you lead a team, or whether you’re a practitioner who helps leaders in the workplace.

Charles suggests that trust is built through a combination of four ingredients:

  • Sincerity
  • Reliability
  • Competence
  • Caring

I’ve drawn a sketchnote which gives a bit more detail which I’ve put as the header image of this post.

Delving a bit deeper into trust, let’s look at what research tells us about trust in the workplace and how you can use this to help you develop as a leader:

What does trust at work mean to you? I’d love to know, so Tweet me, or drop me a note on LinkedIn. If you have any colleagues that you feel should read this, too, please share it with them. I’d really appreciate it. Thank you!

Also, if you’d like a printable copy of the sketchnote accompanying this post then email me and I’ll send it to you.

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