Difficult conversations. I’ve had lots of them, as I’m sure you have. There was a time when I’d avoid them like the plague. Particularly when it involved feeding back to someone who I didn’t really get on with, or who was higher up the food chain than me.
In a recent leadership coaching session, a client asked, “how do I manage someone whose performance is great but whose attitude is, at best, questionable? And how the hell do I give them feedback on their attitude?”
Most managers I work with tend to focus on Maslow when thinking of motivating staff. There are some other great theories out there and this post covers them.
It’s ‘back to school’ and the start of a new academic year, certainly if you are in the UK. And that ‘new boy/girl’ feeling can