Episode eight of my podcast saw Rachel Miller join as my guest expert. Rachel is one of the UK’s (if not the world’s) leading experts
Tag: Podcast
What to do if you don’t agree with the change you’re being asked to manage [podcast summary]
In season one, episode seven of my podcast, I share five key tips for managing workplace change. Emphasizing the value of peer support, I highlight the importance of safe spaces for managers to discuss their feelings. This brief episode encourages reaching out to trusted colleagues for a productive conversation.
How to support your team when there is lots of change [podcast summary]
In episode six of my podcast, organizational change expert Ann-Marie Barlow shared her insights on managing change in the digital age. Key points included the importance of embracing uncertainty as a manager and understanding the fears that drive resistance to change. Effective managers act as facilitators, guiding their teams through transitions and being mindful of their emotional responses. While Barlow typically avoids frameworks, she endorsed William Bridges’ Managing Transitions model for its clarity in navigating change.
How to have productive conflict [podcast summary]
In episode four of the podcast “Manage with Confidence,” host Dr. Hayley Lewis interviews organizational psychologist Liane Davey, focusing on her book “The Good Fight.” The episode explores productive versus unproductive conflict, using metaphors like yoga stretching and tooth flossing to illustrate the importance of managing conflict as a habit. Key insights include techniques for de-escalation, such as understanding each person’s stakes and avoiding the pitfalls of the Devil’s Advocate approach. The discussion offers valuable coaching questions for navigating workplace challenges.
How to help two team members in conflict [podcast summary]
I remember one of the toughest workplace conflict cases I ever worked on. It was a project team made of members from four different organisations.
How to transform feedback conversations into breakthrough moments [Podcast summary]
In episode two of Manage with Confidence, psychologist Caroline “Caz” Katz discusses the nuances of feedback. The episode emphasizes the importance of relationships in delivering effective feedback, distinguishing between low-stakes task feedback and high-stakes personal feedback, which can deeply impact self-esteem. Katz introduces the concept of ‘unthought knowns’, highlighting how subconscious knowledge affects feedback reactions. She stresses the necessity of active listening and external input for self-awareness, underscoring that personal understanding requires feedback from others to achieve alignment.