When I mediate teams in conflict, or help a manager improve their team’s performance, one of the things I most often find is that there
Tag: Emotional intelligence
How to manage people who are hard to manage
Have you ever lost sleep at night because you’re having a difficult time at work with a member of staff? It’s not uncommon. I work
3 essential things you need to help you ace a difficult conversation
I work with a lot of managers who want advice and support around having a difficult conversation. In this post, I’ll share with you the really simple
What part does emotional intelligence play in organisational success?
It’s been interesting watching the Twitter feed of the CIPD Future of Work conference today. In particular, the message that the ability to build and
What employees think of a leader impacts the bottom line
Having a high-performing organisation is something all leaders want. In this post, we explore new research and the implications for leadership.
How to improve your emotional intelligence
The future of work means that many jobs either won’t exist or will use AI. To stand out in the future job market will require exceptional emotional intelligence. This post shows you how to improve yours.
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